The terms that govern the use of this website and our services.
These Terms and Conditions ("Terms") govern your access to and use of the website www.dialfox.de and its related pages, and the business relationship between you ("Client", "you") and Dial fox d.o.o. ("DialFox", "we", "us"). By accessing this website or engaging our services, you agree to these Terms. If you do not agree, please do not use the website or our services.
"Services" means the B2B sales development services provided by DialFox, including but not limited to lead generation, appointment setting, cold calling, telemarketing, sales outsourcing, lead qualification, market entry support, and CRM and sales pipeline support. "Website" means www.dialfox.de and its subpages. "Agreement" means an individual, written service agreement, proposal, or order confirmed between you and DialFox, which, together with these Terms, forms the basis of our engagement.
DialFox provides business-to-business sales development services to companies, primarily targeting the German and Dutch markets. The specific scope, deliverables, timelines, and commercial conditions of any engagement are defined in the individual Agreement. Our Services are performed with professional care using structured, human-led outreach. Unless expressly stated in writing, DialFox does not guarantee any specific commercial outcome, number of meetings, leads, or sales, as these depend on factors outside our control, including your offer, market conditions, and the decisions of prospective customers.
An engagement begins when a proposal or Agreement is confirmed by both parties. Any change to the agreed scope must be documented and agreed in writing. Where these Terms conflict with an individual Agreement, the individual Agreement prevails for that engagement.
You agree to provide accurate, complete, and up-to-date information reasonably required for DialFox to perform the Services, including details about your offer, target market, and qualification criteria. You are responsible for ensuring that any data, materials, or instructions you provide do not infringe the rights of third parties and comply with applicable law. You will cooperate in good faith and respond to reasonable requests in a timely manner so that the Services can be delivered effectively.
Fees for the Services are set out in the applicable Agreement. Unless otherwise agreed in writing, invoices are payable within the period stated on the invoice. Fees are exclusive of any applicable taxes, which will be added where required by law. Late payments may be subject to interest and reasonable collection costs to the extent permitted by applicable law.
The term and notice periods of an engagement are defined in the applicable Agreement. Either party may terminate for material breach if the other party fails to remedy the breach within a reasonable period after written notice. Upon termination, you will pay for all Services properly performed up to the effective date of termination. Provisions that by their nature should survive termination (including confidentiality, intellectual property, and limitation of liability) will remain in effect.
All content on the Website, including text, graphics, logos, and design, is the property of DialFox or its licensors and is protected by applicable intellectual property law. You may not reproduce, distribute, or exploit any part of the Website for commercial purposes without our prior written consent. Any materials, scripts, or processes developed by DialFox in the course of an engagement remain the property of DialFox unless otherwise agreed in writing. Data and materials you provide to us remain your property.
Each party will treat as confidential any non-public information disclosed by the other party in connection with an engagement, and will use it only for the purpose of performing or receiving the Services. This obligation does not apply to information that is or becomes publicly available without breach, is independently developed, or must be disclosed by law.
DialFox processes personal data in accordance with applicable data protection law, including the GDPR. Details on how we handle personal data are set out in our Privacy Policy. Where DialFox processes personal data on your behalf in the course of an engagement, the parties will enter into a data processing agreement as required by applicable law.
DialFox performs the Services with reasonable skill and care. Except as expressly stated in an Agreement or required by mandatory law, the Website and the Services are provided without further warranties of any kind, whether express or implied. We do not warrant that the Website will be uninterrupted or error-free.
To the fullest extent permitted by applicable law, DialFox shall not be liable for indirect, incidental, or consequential damages, or for loss of profit, revenue, data, or business opportunity, arising out of or in connection with the Website or the Services. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for intent or gross negligence, or for injury to life, body, or health.
Neither party is liable for any failure or delay in performance caused by events beyond its reasonable control, including natural events, outages, strikes, or changes in law. The affected party will inform the other party and use reasonable efforts to mitigate the impact.
These Terms are governed by the laws applicable at the registered seat of DialFox in Bosnia and Herzegovina, without prejudice to any mandatory provisions of the law of the country in which a business Client is established. The parties will seek to resolve any dispute amicably before pursuing other remedies. The place of jurisdiction for disputes arising from the business relationship is, to the extent permitted by law, the registered seat of DialFox.
We may update these Terms from time to time. The current version published on this page applies. Where changes materially affect an ongoing engagement, we will inform you. Continued use of the Website after changes are published constitutes acceptance of the updated Terms.
For questions about these Terms, please contact us at sales@dialfox.de or by phone at +49 1575 5155528.
These Terms were last updated on 10 July 2026.